Projects
Case studies of systems I designed and delivered.
Water-network monitoring & telemetry
Flow and pressure monitoring, remote valve control and a mobile app; the equipment was designed and built with a domestic knowledge-based company.
Online telecom-tower permit system
Turned a paper process into a fully electronic BPMS workflow: online requests and documents, automatic routing, technical inspections and meetings.
In-house CRM and water & power customer integration
Designed and built an in-house CRM and integrated the water and power customer-service software into one service process, with management dashboards.